Question 1

What is Sherpa ATS?

Accepted Answer

Sherpa is an AI-powered Applicant Tracking System (ATS) with an integrated AI recruiting agent. Recruiters interact with Sherpa using natural language to post jobs, search candidates, launch sourcing campaigns, schedule interviews, and manage hiring pipelines — without forms or menus.

Question 2

How does Sherpa's AI agent find candidates?

Accepted Answer

Sherpa searches your existing candidate talent pool using semantic similarity and ranks results by relevance to the role. It can also launch AI-driven sourcing campaigns that automatically find matching profiles on LinkedIn, build shortlists, and add candidates to your pipeline in the background.

Question 3

What calendar systems does Sherpa integrate with?

Accepted Answer

Sherpa integrates with Google Calendar, Microsoft Outlook, and Apple Calendar via OAuth. It checks availability, suggests interview time slots over a two-week window, avoids scheduling conflicts, and sends calendar invites to all participants automatically.

Question 4

How does Sherpa protect candidate data and privacy?

Accepted Answer

Each company on Sherpa has its own isolated data scope and vector store — no data is shared between companies. Sherpa uses a stateless AI architecture so conversation history is stored in your own database, not on OpenAI's servers. Resumes are processed with PII detection and redaction via Microsoft Presidio.

Question 5

Can Sherpa post jobs to LinkedIn?

Accepted Answer

Yes. Sherpa posts jobs to LinkedIn via the Unipile API integration. Jobs can also be distributed to multiple job boards through standardized XML feed generation.

Question 6

What resume formats does Sherpa support?

Accepted Answer

Sherpa parses resumes in PDF, Word (.docx, .doc), JPEG and JPG images (via Tesseract OCR), plain text, and Markdown formats. It extracts skills, experience, education, and contact information automatically.

Question 7

Does Sherpa support voice input for the AI agent?

Accepted Answer

Yes. Sherpa integrates OpenAI Whisper for audio transcription. Users can send voice messages to the AI agent, which are automatically transcribed and processed as text commands.

Question 8

What is an AI sourcing campaign in Sherpa?

Accepted Answer

An AI sourcing campaign is an automated background job where Sherpa's AI finds a specified number of matching candidates on LinkedIn for a given role and location. The recruiter simply says 'Find 10 senior engineers in Montreal' and Sherpa handles the search, profile extraction, and pipeline addition automatically.

Question 9

What is Sherpa's Model Context Protocol (MCP) support?

Accepted Answer

Sherpa implements MCP servers for calendar integration (Google, Outlook, Apple) and LinkedIn profile scraping. This allows external AI agents and tools that support MCP to connect to Sherpa's capabilities in a standardized, secure way.

Question 10

What languages does Sherpa support?

Accepted Answer

Sherpa supports English, French, and Spanish. The AI agent responds in the user's language automatically.

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